SHIPPING AND RETURNS
----
We endeavor to ship your order within 3 working days of receiving your order. Orders will be sent out via post or courier to the address provided. Once shipped, we take no responsibility of delivery. Due to circumstances out of our control we reserve the right to cancel your order at any time and provide a refund on your order. Orders placed may be cancelled within 14 days of order confirmation.
Our policy lasts 30 days. If 30 days have gone by since delivery of your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 14 working days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at parts@lyonsandburton.ie .
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
To return your product, you should post your product to: Lyons & Burton, The Mount, Clane Road, Kilcock, Kildare.
----
We endeavor to ship your order within 3 working days of receiving your order. Orders will be sent out via post or courier to the address provided. Once shipped, we take no responsibility of delivery. Due to circumstances out of our control we reserve the right to cancel your order at any time and provide a refund on your order. Orders placed may be cancelled within 14 days of order confirmation.
Our policy lasts 30 days. If 30 days have gone by since delivery of your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 14 working days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at parts@lyonsandburton.ie .
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
To return your product, you should post your product to: Lyons & Burton, The Mount, Clane Road, Kilcock, Kildare.